Your Triage Dashboard
You submit it. Craft triages it.
Every Managed Infrastructure client receives a Triage Dashboard for bugs, requests, enhancements and wish-list ideas. You never have to decide what type of work something is.
The process
From request to completed work.
1
Submit request
Tell Craft what you need.
2
Craft reviews
The team examines the request.
3
Classify
Included Fix · Enhancement · Expansion
4
Size
Enhancement Credits assigned when applicable.
5
Client approves
If credits or additional investment are required.
6
Craft completes the work
Status updates as it progresses.
Example view
See the request journey.
One snapshot of a Triage Dashboard — every request, from wish-list idea to completed work, visible at a glance.
Triage Dashboard · Example client · Tier 2
Wish List
1Ideas your team is considering
Add an approval notification
Submitted for Review
1Ready for Craft to assess
Add a platform selector to an existing report
Craft Assessment
1Classified and sized
Improve an existing dashboard workflow
Approved / Scheduled
2Accepted and scheduled
The export button stopped working
Extend an existing report workflow
In Progress
1Being delivered
Add a new reporting filter
Completed
1Verified and documented
Update the weekly summary layout
Demonstration only. Actual classification and sizing are determined by Craft's review of each request.